REFUND & EXCHANGE
If you receive a damaged product or one with an error, please contact us within 30 days and you will receive either a remake of your item within 10-14 days or a refund (shipping cost are non-refundable).
Aside from that, all sales are final. Personalized, made-to-order items can not be exchanged or returned.
Orders can be cancelled within 24 hours of purchase. After that, a small cancellation fee can be charged on a case by case basis depending on how far we've come into the production process.
After 3 days from your order date, order cancellation won't be accepted.